What is Click2Magic?
Click2magic is an enterprise-grade live chat software for websites and mobile apps. It allows businesses to have uninterrupted communication with their customers, enhance their ROI, and gain valuable insights.
Click2Magic's Tags
How to use Click2Magic?
To use Click2magic, you need to sign up and login to the platform. Once logged in, you can customize the chat widget to match your website or mobile app's branding. You can then integrate the chat widget with your website or app, and start engaging with your customers in real-time. The software also offers AI-powered chatbots and customer support teams to handle queries and provide instant support.
Click2Magic's Core Features
Live chat for sales: Personalized customer-enterprise conversations to boost sales.
Live chat for marketplaces: Improve customer reach and integrate chatbot services for multi-vendor online marketplaces.
Live chat for support: Efficiently handle large volumes of support tickets with intelligent AI chatbots and customer support teams.
Single interface for multiple web properties: Manage all your websites and apps from a central platform.
Powerful archives to view chat history: Access chat transcripts for analytics and reference.
Customizable widget: Tailor the appearance and behavior of the chat widget according to your preferences and branding.
Supports text/audio/video file attachments: Share files with customers during chat interactions.
Mobile and browser support: Engage with customers through the Click2magic mobile app or directly from a web browser.
Click2Magic's Use Cases
Identify qualified leads: Use Click2magic to understand customer behavior, expectations, and needs to identify potential leads.
Product/service support: Provide instant support and resolve customer issues faster with Click2magic's help-desk integration customer support software.
Increase revenue: Use Click2magic's live chat support to generate genuine and qualified leads, resulting in increased sales.
Improve customer experience: Gain customer trust, boost online sales, and provide excellent customer experience with Click2magic.
Seamless support on mobile: Use Click2magic's mobile app to ensure seamless support and communication with customers on the go.
