What is Stylo?

Stylo is an AI assistant for support that helps improve the customer experience by providing recommendations on where to effectively spend time. It offers features such as automatically translating tickets, predicting customer satisfaction, identifying and escalating angry tickets, and writing unique responses to every ticket. Stylo can be integrated with Zendesk to provide AI assistance in every language.

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How to use Stylo?

To use Stylo, integrate it with your Zendesk ticketing system. Once integrated, Stylo Assist will be available in every Zendesk ticket, providing AI assistance to your agents. It can analyze customer comments and problems, generate unique responses, translate tickets to and from any language, predict customer satisfaction, and identify and escalate angry tickets. Simply paste a real customer comment or problem from a ticket to see how Stylo generates a suggested response.


Stylo's Core Features

Write a unique response to every ticket, every time
Automatically translate tickets to and from any language
Predict customer satisfaction without sending surveys
Identify and escalate angry tickets in real-time
Integrate with Zendesk to provide AI assistance in every language

Stylo's Use Cases

Improve customer satisfaction and response time
Efficiently manage support teams by pinpointing knowledge gaps and process improvements
Proactively address customer issues before negative reviews or feedback
Enhance customer support by providing accurate sentiment analysis

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