What is Sheriff?
Sheriff is a Slack bot that saves you time by helping you find the right person to talk to and automatically answering questions. It supports rotating rosters and utilizes AI language understanding.
Sheriff's Tags
How to use Sheriff?
To use Sheriff, you can add it to your Slack workspace and visit any channel where you need assistance. If you don't know who to ask, simply tag the Sheriff by mentioning '@sheriff'. Teams can set up a rotation of users to be the Sheriff for each week. Additionally, Sheriff can help you find the right channel for your conversations or suggest subject matter experts.
Sheriff's Core Features
Rotating rosters for designated Sheriff
Flexible schedules and automatic rotation
Ability to ask the Sheriff from another channel or team
Smart answers through AI language understanding
Knowledge discovery to find the right channel or people
Internal help channels and recurring meetings
First responders for common questions
AI-generated responses from historical conversations
Sheriff's Use Cases
Teams seeking efficient communication and bridging gaps
Support channels that require timely response to incoming questions
Tracking recurring roles and organizing team activities
Helping users find the right person or channel for specific discussions