Sauce is an AI product feedback engine that helps product teams consolidate feedback, auto-summarize insights, ship impactful releases, and close the communication loop. It eliminates noise, manual feedback tagging, and ensures all stakeholders feel heard and product releases achieve impact. It consolidates feedback from various sources like customer feedback, bug reports, feature requests, app reviews, and NPS scores.
How to use Sauce?
To use Sauce, product teams need to join the beta program. Once joined, they can connect all their feedback sources, starting with Slack, to consolidate feedback in one place. Sauce automates the process of aggregating feedback into themes, feature requests, bugs, and sentiment. It helps understand trends and separates signal from noise. Teams can then ship impactful releases by automatically pulling customer feedback into the releases and syncing with delivery workflows in tools like Jira or Linear. The loop is closed by automatically notifying reporters when feedback is tagged and upon release, and viewing feedback and related features in digestible customer profiles synced with the CRM.
