People Experience Bot (PxBot) is a custom GPT (Generative Pre-trained Transformer) designed specifically for businesses. It is a fully managed service that builds private chatbots for businesses, providing accurate ChatGPT responses from their own content without making up facts.
How to use People Experience Bot (PxBot)?
To use PxBot, customers securely provide their corporate materials such as websites, PDFs, Word documents, PowerPoint presentations, and YouTube videos. The PxBot team of real humans then trains the bot using these materials and guides the customers through every step. Users can query the private bot and receive instant responses in their preferred language along with citations. PxBot can be embedded into websites or intranets, and can also be used to add live chat functionality.
People Experience Bot (PxBot)'s Core Features
- Custom-built chatbot: PxBot is tailored to each business, utilizing their specific content and data.
- Multilingual support: PxBot translates and summarizes materials in 92 languages, allowing users to access information in their preferred language.
- 24/7 access: Employees and customers can ask company-related questions anytime, enabling self-service and reducing the need for repetitive inquiries.
- Higher level strategy focus: By providing easy access to information, PxBot frees up time for managers to focus on more strategic tasks.
- Secure and privacy-first: PxBot ensures that customer data remains safe and secure through encryption and fully self-contained bots.
People Experience Bot (PxBot)'s Use Cases
1. Internal knowledge base: Companies can replace standard operating procedure (SOP) binders and FAQ pages by using PxBot to provide employees with easy access to the data they need.
2. Customer support: PxBot can be used for sales and customer support, allowing customers to ask questions and receive instant responses.
3. Learning and development: PxBot can enhance learning and development initiatives by providing employees with quick access to training materials, onboarding documents, and relevant resources.
4. Corporate communications: PxBot can help in quickly writing corporate communications and social media posts in the voice and style of previous announcements.
