What is BlozumAI?
Blozum is a conversational based AI assistant for businesses that helps customers through the pre-purchase, purchase, and post-purchase stages of Product Sales.
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How to use BlozumAI?
To use Blozum, businesses need to integrate the AI assistant onto their platform using a tiny snippet of code. Once integrated, Blozum's AIr can understand complex consumer queries, provide information about products and services, sell products on behalf of the business, handle consumer feedback, provide status updates, and lodge complaints. The AI assistant can be customized and supports voice input in 50 languages. CRM integration is also available for seamless customer management.
BlozumAI's Core Features
Complex consumer query understanding
Product and service information provision
Product sales
Consumer feedback handling
Status updates
Complaint lodging
Instantaneous integration
Voice input
Vernacular support in 50 languages
Sentiment analysis
CRM integration
BlozumAI's Use Cases
Pre-purchase queries
Product and service sales
Post-purchase consumer feedback
Complaint handling
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