talksprout is a lightweight and cost-effective customer feedback collection platform that uses AI technology to automate the analysis of customer feedback for product improvement. Its main functionality is to gather feedback from customers through a customizable widget and provide insight-driven analysis for better decision-making.
How to use talksprout?
To use talksprout, you need to follow these steps:
1. Gather Feedback: Drop the lightweight widget provided by talksprout into your website to start collecting feedback from customers in real-time.
2. Capture Mood and Thoughts: Use custom prompts to capture the mood and specific thoughts of your customers when they provide feedback.
3. Survey the Data: Explore the feedback data deeper using the GPT-powered chat functionality. Ask contextual questions to analyze feedback, find ways to fix issues, and draft user stories.
4. Act on Feedback: Utilize the insight-driven feedback to continuously improve your product and deliver a better user experience.
