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What is Whelp?

Whelp is an AI-based omnichannel shared inbox and CRM platform designed to streamline customer communication through various channels such as Voice, Email, Live Chat, SMS, and WhatsApp. It allows businesses to consolidate all customer interactions and data in one place, providing a unified customer view. With advanced reporting and analytics, businesses can track their performance and optimize their operations.

Whelp's Tags
Customer support
Whelp
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How to use Whelp?

To use Whelp, sign in to the platform and connect with customers on multiple channels such as Voice, Email, Live Chat, SMS, and WhatsApp. Utilize the unified customer view to manage and respond to customer inquiries and concerns. Customize and automate communication campaigns, sending bulk messages via WhatsApp, Telegram, Email, and Facebook Messenger. Design and deploy chatbots using the drag-and-drop chatbot builder for 24/7 customer service. Collaborate and communicate with team members and customers across various channels. Integrate Whelp with other tools and platforms to streamline workflows.


Whelp's Core Features

Omnichannel customer support over various channels (Voice, Email, Live Chat, SMS, WhatsApp)
Unified customer view and AI-powered automations
Consolidation of customer conversations in one inbox
Advanced reporting for performance analysis
Customizable communication campaigns with bulk messaging
Drag-and-drop chatbot builder for 24/7 customer service
Security-first approach with advanced encryption and access controls
Team collaboration and communication across channels
Integration capabilities with other tools and platforms

Whelp's Use Cases

Improving customer support and service through seamless communication on multiple channels
Streamlining workflow and managing customer inquiries and concerns efficiently
Analyzing performance and optimizing business operations
Customizing and automating communication campaigns for outreach and promotion
Designing and deploying chatbots for 24/7 customer service and quick responses

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Whelp's Tags

Omnichannel Inbox Software
AI-based CRM platform
Customer Support
Voice
Email
Live Chat
SMS
WhatsApp
Unified Customer View
Automations
Workflow Streamlining
CRM Solution
Customer Conversations
Inbox Consolidation
Advanced Reporting
Bulk Messaging
Chatbot Builder
Automation
Encryption
Team Collaboration
Omnichannel Support
Analytics
Integration

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